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Across the Fence:  Health Insurance Issues  |
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FieldsofThyme
Farmgirl Guide & Schoolmarm / Chapter Leader
4928 Posts
USA
4928 Posts |
 Posted - Jun 25 2012 : 05:27:52 AM
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If you remember me sharing, our health insurance requires dh, and I both, to participate in an on-line program (time consuming as well).
So...the program states, that if we reach our points by the end date, we get to keep our insurance as is. If we don't we lose the co-pay, pay higher prices etc.
I took one dd to the doctor in April. If I had not, I would not know this.
They did NOT give us the same insurance. They took our co-pays away etc. I called the health program. They told me to call the company benefits center.
I spent all last Friday trying to get them on the phone. Literally - "all circuits are busy" was the only thing I could get.
I have yet to get a hold of someone. I will try again today. I sure hope it's a mistake. Both hubby and I got our points. What a pain this is.
Farmgirl #800
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Alee
True Blue Farmgirl
22941 Posts
Alee
Worland
Wy
USA
22941 Posts |
Posted - Jun 25 2012 : 05:30:36 AM
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Wow Kristina! We recently had an issue with our health insurance but nothing like yours. I hate when companies start to do this to their employees! I hope you get through to them soon! I am so sorry that you have to deal with this! *hugs*
Alee
Farmgirl Sister #8
www.farmgirlalee.blogspot.com
www.allergyjourneys.blogspot.com
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FieldsofThyme
Farmgirl Guide & Schoolmarm / Chapter Leader
4928 Posts
USA
4928 Posts |
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Emily Anna
True Blue Farmgirl
863 Posts
Emily
Fort Atkinson
WI
USA
863 Posts |
Posted - Jun 25 2012 : 06:59:18 AM
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How frustrating! I don't know if you tried this, but sometimes when you call a number and it doesn't give you the option to talk to an operator, you can still hit 0 and get a real person. It won't work if the "circuits are busy" but if they don't list it as a menu item for who you want to contact it usually works.
Emily |
Edited by - Emily Anna on Jun 25 2012 07:00:54 AM |
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FieldsofThyme
Farmgirl Guide & Schoolmarm / Chapter Leader
4928 Posts
USA
4928 Posts |
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FieldsofThyme
Farmgirl Guide & Schoolmarm / Chapter Leader
4928 Posts
USA
4928 Posts |
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rough start farmgirl
True Blue Farmgirl
3331 Posts
marianne
The Beautiful Pacific NW
Washington State
USA
3331 Posts |
Posted - Jun 25 2012 : 7:15:07 PM
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Health care has a strangle hold on many of us. It is hardly reasonable what we may have to give up to seek medical care for ourselves or our loved ones. I hope your appeal is granted. It would be really punitive of them to deny you the benefit of an entire years effort to "play by the rules" and then negate the entire process for having missed one survey!!
Best of luck Kristina. I'll be checking back to see how it turns out for you.
Marianne |
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Red Tractor Girl
True Blue Farmgirl
6594 Posts
Winnie
Gainesville
Fl
USA
6594 Posts |
Posted - Jun 26 2012 : 04:37:18 AM
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Kristina~~ Can you get a number of the benefits person in the Human Resources office where your husband works? Perhaps if you can get to the company employee representative, there could be a better and quicker pathway to resolution. When we have individual issues with our health plan, sometimes our benefits coordinator can help sort it out better or make some calls and get better answers. It is at least worth trying. In the interim, if anyone needs medical care, go to your local health department when they hold clinic days. Most of them have a sliding pay scale which could be significantly cheaper than out of pocket. Maybe this will resolve sooner than 45 days. Good luck!
Winnie #3109 |
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FieldsofThyme
Farmgirl Guide & Schoolmarm / Chapter Leader
4928 Posts
USA
4928 Posts |
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Across the Fence: Health Insurance Issues |
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Health Insurance Issues
