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**MaryJanesFarm Products & Merchandise:  Magazine subscription  |
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MagnoliaWhisper
True Blue Farmgirl
2817 Posts
Heather
Haysville
Kansas
USA
2817 Posts |
 Posted - Nov 01 2011 : 4:09:38 PM
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I think I subscribed back in April or May, I was wondering about how long it takes to start receiving magazines? I keep hearing about awesome fall and holiday magazines, and wish I would get them. I hate to go buy them off the news stand, and then later get it in the mail. But, each month I keep looking in my mail box and don't get any........:(
http://www.heathersprairie.blogspot.com |
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ClaireSky
True Blue Farmgirl
1792 Posts
Julie
Arcadia
WI
USA
1792 Posts |
Posted - Nov 01 2011 : 4:40:06 PM
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I would think that you would have received a copy by now. I would email the Farm and let them know. Good Luck!
Julie
Farmgirl Sister #399
West-Central WI Farmgirls
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful." Herman Cain |
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LuckyMommyof5
True Blue Farmgirl
500 Posts
Suzanne
OH
USA
500 Posts |
Posted - Nov 07 2011 : 12:02:59 PM
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Definitely email and check about the subscription - you should have gotten an issue by now!
Farmgirl Sister #3243
"The real things haven't changed. It is still best to be honest and truthful; to make the most of what we have; to be happy with simple pleasures; and have courage when things go wrong." - Laura Ingalls Wilder |
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ceejay48
Farmgirl Legend/Schoolmarm/Sharpshooter
13640 Posts
CeeJay (CJ)
Dolores
Colorado
USA
13640 Posts |
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Tbethea
Farmgirl in Training
20 Posts
Tanja
Norwalk
CT
USA
20 Posts |
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RedHoopWoman
True Blue Farmgirl
513 Posts
Kathryn
Yoder
Colorado
USA
513 Posts |
Posted - Dec 02 2011 : 1:30:39 PM
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I have been having a terrible time receiving my issues,every year I have to contact customer service and straighten it out between my Mom's gift subscription and my own renewal,I am recently contacting customer service again to get my subscription started,it has become an annual thing for us,I get promised replacement issues or another issue added on to the end of the subscription to replace missing issues and every year we get shorted the promised replacement issue and when i renew I have to contact customer service multiple times to get it started,I love the magazine but am considering canceling and just buying it off the newsstand for both my Mom and I so I can be sure we're getting the issues that we pay for and not having to go through a big hassle.
"Today's Mighty Oak is just Yesterday's Nut" |
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monique
True Blue Farmgirl
165 Posts
monique
lepelstraat
noord brabant
Netherlands
165 Posts |
Posted - Dec 06 2011 : 12:07:08 PM
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I have subscribed for the first time. I couldn't wait till my first number would arrive. They told me that it has been send on 16th november and it still hasn't arrive.
I hope that it didn't get lost.
http://thymeandlavender.blogspot.com
www.wolshopmonique.nl |
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Brian
Honorary Farmgirl
521 Posts
Brian
Moscow
ID
USA
521 Posts |
Posted - Dec 07 2011 : 1:21:17 PM
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Hi Kathryn,
In August we switched the company that handles our magazine mailing list and toll free subscription line. For some time we had received complaints about subscribers having difficulties such as yours. We moved the mailing list to a smaller company based in Big Sandy, TX. I am very happy that the new company seems to be making fewer errors and responding to any concerns in a more efficient manner.
Providing skilled and responsive customer service for subscribers is something that the magazine industry struggles with on a daily basis. One of the big roadblocks is that magazine content is priced very low. This leads to companies that manage mail lists not always having all of the resources they need. I am always happy to be a more direct link for any customer questions or concern. I work Monday through Friday 9 - 5 Pacific time. I'm usually the person who answers the phone so I encourage you to give me a call at 888-750-6004.
I am very sorry that you have had so many problems getting the subscription. Please feel free to contact me and I will do my best to get everything squared away.
Thanks,
~Brian |
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ceejay48
Farmgirl Legend/Schoolmarm/Sharpshooter
13640 Posts
CeeJay (CJ)
Dolores
Colorado
USA
13640 Posts |
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Acelady02
True Blue Farmgirl
1266 Posts
Penny
Washington
GA
USA
1266 Posts |
Posted - Dec 13 2011 : 7:34:55 PM
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Maybe this is why mine hasn't made it yet either...oh...getting excited to see the next issue as always...and thanks Brian for all you do..
(((((Hugs All)))))Penny
Farmgirl Sister #3343
God gives Miracles to those who Believe, Courage to those with Faith, Hope to those who Dream, Love to those who Accept, & Forgiveness to those who Ask...
http://ourgeorgiafarm.blogspot.com |
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**MaryJanesFarm Products & Merchandise: Magazine subscription |
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