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Across the Fence:  Problem with a Etsy purchase-What do you do?  |
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Mountain Girl
True Blue Farmgirl
806 Posts
JoAnn
Colville
Washington
USA
806 Posts |
 Posted - Aug 30 2011 : 10:13:15 AM
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| I ordered something on Etsy on Aug. 12. Got a receipt from Paypal. It hasn't come and there's been no email that it was shipped by the shop. I sent two emails--one through either Etsy or Paypal and another directly and have heard nothing. When do you contact Paypal to get your money back. JoAnn |
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oldbittyhen
True Blue Farmgirl
1511 Posts
tina
quartz hill
ca
USA
1511 Posts |
Posted - Aug 30 2011 : 11:34:30 AM
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now...
"Knowlege is knowing that a tomato is a fruit, Wisdom is not putting it in a fruit salad" |
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FarmDream
True Blue Farmgirl
1085 Posts
Julie
TX
USA
1085 Posts |
Posted - Aug 30 2011 : 5:37:48 PM
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If there is nothing on their store about being out of town for vacation or family emergency I would contact Paypal. I had a similar incident happen on Ebay. Waited a month and I wrote a bad review. They were upset because they had been on vacation for a month. I let them know they should have notified people or had it written somewhere. How is a complete stranger supposed to know what the seller is doing?
~FarmDream is Farmgirl Sister #3069
Live Today, Cherish Yesterday, Dream Tomorrow
http://naturaljulie.etsy.com
http://julie-rants.blogspot.com |
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knitnpickinatune
True Blue Farmgirl
1140 Posts
Sherrie
Gardena
California
USA
1140 Posts |
Posted - Aug 30 2011 : 6:28:08 PM
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report it to Paypal now and I would look on the Etsy site to see what can be done-they need to know about sellers who aren't delivering the goods.
http://www.mandolinbabe.net
http://www.fiddlebelle.com
@MandolinChick on Twitter
mando pickin,uke strummin,dulcimer playin & fiddle sawin' Farmgirl #702 |
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snowberryfarm
True Blue Farmgirl
132 Posts
Michelle
Central Wa
WA
USA
132 Posts |
Posted - Aug 30 2011 : 8:28:12 PM
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This happened to me a few years ago on ETSY.
I let ETSY know, they sent the seller a message, and then she finally reimbursed me. I left negative feedback, as this seller needed to be held accountable and I wanted other people to know not to deal with her. She made excuse after excuse, and never sent my item, even after I waited over 2 months. So, what I didn't like, is that after I left the negative feedback, which wasn't mean, just honest, the seller then left very rude feedback on mine, and when I explained the situation to ETSY, they did nothing about it. I guess they don't know who to believe. The good news is, other people saw the feedback and emailed me and said the seller had done the same to them, and a bunch of people contacted ETSY about it, and she finally got kicked off. The neg. feedback she left is still on mine though, which I don't feel is fair. :(
Michelle
www.snowberryfarm.blogspot.com
www.snowberryfarm.blogspot.com |
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Across the Fence: Problem with a Etsy purchase-What do you do? |
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Problem with a Etsy purchase-What do you do?
