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Technical Support:  search engine  |
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asnedecor
True Blue Farmgirl
1054 Posts
Anne
Portland
Or
USA
1054 Posts |
 Posted - Nov 19 2005 : 08:02:32 AM
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I have used the search before on this site with no problem, but for the last couple of days it has been giving me error messages. Is there something wrong with it?  I have tried from two different computers, one at home and one at work. All my other searches on other sites have worked. Just curious.
Anne
"Second star to the right, straight on till morning" Peter Pan
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MaryJane
Queen Bee
16458 Posts
MaryJane
Moscow
Idaho
USA
16458 Posts |
Posted - Nov 19 2005 : 08:18:43 AM
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Good morning Anne! We're working on an upgrade. Now that we've hit 1,800 members, she's a bit overloaded! Here's the exchange I had this week with our service provider:
Sent: Tuesday, November 15, 2005 12:13 PM
Subject: Snitz forum search problems
MJ,
Sorry I missed your phone call. We still don't know much about the Snitz
forum, although we are learning more all the time as we help you and Carol
maintain your install. So we don't have any in house expert, but Dain is
getting there. I can have him look into optimizing the search performance
if you like. If you have a large database of historic posts it’s possible that
the sheer number of posts is slowing it down. Might also be that the database needs to be indexed or compacted. We can't know until we dig in and look around. It might take an hour or two before we can even say whether it’s something we can fix. What do you think? You want us to spend time on that?
I walked to the top of the ridge on Sunday morning in that little storm.
I got to the top just at the height of the storm and leaned out over the
edge facing into the snow. The clouds and snow were swirling around
and I could see your farm down below come into focus every now & then.
It was pretty cool.
Bill
Tuesday, November 15, 2005 1:17 PM
Subject: Re: Snitz forum search problems
Yes, have Dain play with it and let us know. I still pinch myself...thanking the heavens for the privilege of the ridge.
Wednesday, November 16, 2005 4:27 PM
Subject: RE: Snitz forum search problems
MaryJane,
I had Dustin the DB master review it. He recommends we change the
way the query to the DB works everywhere Snitz calls the search
(~1-2hr) and we move the DB off of its current server onto a new one
I have. The old DB server is loaded and slowing down. The new one
will be a little faster and it's not (yet!) as loaded down. So 1-2 hrs add'l. We already have about an hour in it so far.
Thoughts? Bill
Wednesday, November 16, 2005 4:39 PM
Subject: Re: Snitz forum search problems
Go for it.
Sent: Thursday, November 17, 2005 8:19 AM
Subject: RE: Snitz forum search problems
We're on it.
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Aunt Jenny
True Blue Farmgirl
11381 Posts
Jenny
middle of
Utah
USA
11381 Posts |
Posted - Nov 19 2005 : 08:57:31 AM
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Isn't it nice to have people who speak that computer language? I am amazed by it all..still one of those who stares at the screen, not beleiveing that I am "talking" to gals in other places. Thanks for all you do MaryJane!!
Jenny in Utah
It's astonishing how short a time it takes for very wonderful things to happen...Frances Burnette |
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Once upon a Farm
True Blue Farmgirl
57 Posts
Ivy
Bartlett
TN
USA
57 Posts |
Posted - Nov 19 2005 : 09:02:42 AM
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asnedecor
True Blue Farmgirl
1054 Posts
Anne
Portland
Or
USA
1054 Posts |
Posted - Nov 19 2005 : 09:05:34 AM
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Thanks MaryJane, I understand. I figured it was something behind the scenes. I work on computers all day long and can feel the pain when things just don't run as expected. I can wait for it to be fixed, it wasn't a big loss on my part that I couldn't search. I can scroll for a while to find the subjects I am interested in 
Thanks again for having such a wonderful resource for us to use. I know it must be a lot of work and I appreciate it.
Anne in Portland
"Second star to the right, straight on till morning" Peter Pan
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Eileen
True Blue Farmgirl
1199 Posts
Eileen
USA
1199 Posts |
Posted - Nov 19 2005 : 09:48:32 AM
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Thanks Mary Jane for looking into this problem. I have had the same trouble lately but found I could get some things in the search if I really narrowed down my search to only one topic at a time and only a few names or if it was something I had been in on the discussion I used my name with just one word or a short phrase. It seemed to work last night that way but when I tried to broaden my search I had trouble.
Will be glad when it gets fixed.
Eileen
Songbird; singing joy to the earth |
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Technical Support: search engine |
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search engine
