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marjean Posted - Oct 10 2010 : 09:54:48 AM
Has anyone else noticed that the "my subscriptions" tab is gone at the top of the page? And, I'm not getting email notifications when someone posts to a thread I've subscribed to for a long time. What's up???? Anyone else having this trouble?

I just renewed my sisterhood, maybe it will get fixed now. Also, when I logged in to renew it said my info did not exist. Strange. I emailed the farm about it. Hope to hear from then on Mond. or Tues.


Farmgirl sister #308
handmade cards, vintage organizer bags and more at www.jeanpatchbymk.etsy.com
http://jeanpatch.blogspot.com
www.fullerdirect.com
id#0920150
www.watkinsonline.com/rjaramillo
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marjean Posted - Oct 12 2010 : 09:47:02 AM
Thanks you Brian and Gabe. It was crazy that day. I had to go in and resubscribe to the threads I did have, they all were wiped out! lol
But, things are back to normal thank goodness.
Bugs do get in even with the best protection. You guys are so nice and I appreciate your responding to me.

Farmgirl sister #308
handmade cards, vintage organizer bags and more at www.jeanpatchbymk.etsy.com
http://jeanpatch.blogspot.com
www.fullerdirect.com
id#0920150
www.watkinsonline.com/rjaramillo
www.sunsinefarmgirlcoop.com
Brian Posted - Oct 11 2010 : 4:49:29 PM
Gabe knows far more about the inner functioning of our Chat Room and I believe that his response could be covered by my original response. "That's a puzzler". :)

Call or email if you need anything Marsha!

~Brian

"A different world cannot be built by indifferent people."
Gabe Posted - Oct 11 2010 : 4:43:14 PM
marjean:

Apparently you crossed over to another dimension for a few hours, and all your communications to and from this world fell into the void. There's simply no other explanation.

...

Seriously, though, I don't know what all the pieces you're describing might mean. Perhaps the chatroom happened to have a particular problem with the subscriptions during the timeframe you were watching.

"My Subscriptions" not showing, as a problem by itself, might be attributed to issues with your login sticking. If you see it again, take note of whether you see "You are logged on as [your username]..." at the top. If you see the username/password boxes instead, then your browser and the chatroom are having problems communicating your current logged-in status. That's when you just have to delete your cookies and such and make the chatroom set new ones.
But the email function is entirely separate from all that. That's why perhaps there was a greater problem with subscriptions temporarily. I don't see any abnormalities with your subscriptions and all else right now.

As for the shopping area, Brian said what I was going to say. Sorry for the inconvenience of having to re-enter all your info.
Brian Posted - Oct 11 2010 : 4:30:12 PM
Hi Marsha,

I'm glad that the subscriptions seem to be working for you again. That's a puzzler. We changed online shopping systems back in May and the customer information was not transferred to the new system. That is likely why it was not able to recognize your information. I have your renewal in my office and I will be mailing out your 3rd year certificate tomorrow. :)

Let me know if you need anything else.

~Brian



"A different world cannot be built by indifferent people."
marjean Posted - Oct 10 2010 : 1:00:53 PM
Now, my tab is back and I'm getting the emails. Yeah! I don't want to miss replying to anyone.

Farmgirl sister #308
handmade cards, vintage organizer bags and more at www.jeanpatchbymk.etsy.com
http://jeanpatch.blogspot.com
www.fullerdirect.com
id#0920150
www.watkinsonline.com/rjaramillo
www.sunsinefarmgirlcoop.com
dutchy Posted - Oct 10 2010 : 12:54:07 PM
Marsha, the subscription tab is still here, at least for me it is. And I do get the emails

Hugs from Marian/Dutchy, a farmgirl from the Netherlands :)

http://pinkprincessdecorating.blogspot.com/
Almost daily updates on me, my home and my crafts

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