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Author Technical Support: Previous Topic Merit badge submission problems Next Topic  

Annika
True Blue Farmgirl

5602 Posts

Annika

USA
5602 Posts

Posted - Mar 18 2010 :  10:57:02 AM  Show Profile
I'm am a technology-ditz. I can't figure out how to make the date thing work, what am I supposed to do and what do the n's mean at the end of the date prompt window? I understand the Date/Month/Year part, not the rest...heeeelllllp! I want to submit my request, but got an SQL error...how do I know if my request went through?

Thanks


Annika
Farmgirl & sister #13
Palouse Prairie Girls Chapter
http://palouseprairiegirls.blogspot.com/
http://prairiegirlsjournal.blogspot.com/

Simplicity is the ultimate sophistication. ~Leonardo DaVinci

Gabe
True Blue Farmgirl

374 Posts

Gabe
Moscow Idaho
USA
374 Posts

Posted - Mar 19 2010 :  10:13:50 AM  Show Profile
I did 2 tests of the Merit Badge form just now - 1 w/o photo, 1 with - and they successfully went through.
*Phew* That's good, because it's definitely not good if you're seeing SQL errors.
Since the form is working now, I'm not sure what it means that you saw that particular error earlier; perhaps our website server was having temporary issues and the database was unavailable (SQL relates to the database). I do see 3 empty submissions - maybe those were your attempts, and those just didn't go through right.
Please try submitting again in that regard.

As far as filling out the form, I'd say ignore the calendar popup - I've only had it work correctly for me once, and haven't had the time to see about correcting it (maybe I should just get rid of it for now - duh!). Just type your dates in, especially since you get the format. Not sure what you mean by the n's in the date prompt. Perhaps elaborate, please - the date fields should be blank, and clicking "Calendar" should just pop up a calendar (which doesn't work).

You'll know your request went through if you see a "Thank You" page. If you see anything else, it didn't. If you simply see the form get cleared, that means the letters from the image at the end (the CAPTCHA) didn't get typed in correctly. If you get an error, that mostly means I need to fix something; and it helps if I can get the whole wording of the error in order to fix or explain it. So, if you're able, send me the copied text or a screenshot, so that I can get that worked out for you, Annika.
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Annika
True Blue Farmgirl

5602 Posts

Annika

USA
5602 Posts

Posted - Mar 19 2010 :  10:25:22 AM  Show Profile
Thanks Gabe, I'll give it a shot again.

Annika
Farmgirl & sister #13
Palouse Prairie Girls Chapter
http://palouseprairiegirls.blogspot.com/
http://prairiegirlsjournal.blogspot.com/

Simplicity is the ultimate sophistication. ~Leonardo DaVinci
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Annika
True Blue Farmgirl

5602 Posts

Annika

USA
5602 Posts

Posted - Mar 19 2010 :  10:59:05 AM  Show Profile
YAY! It worked this time! My very first merit badge!

Annika
Farmgirl & sister #13
Palouse Prairie Girls Chapter
http://palouseprairiegirls.blogspot.com/
http://prairiegirlsjournal.blogspot.com/

Simplicity is the ultimate sophistication. ~Leonardo DaVinci
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Gabe
True Blue Farmgirl

374 Posts

Gabe
Moscow Idaho
USA
374 Posts

Posted - Mar 19 2010 :  11:33:52 AM  Show Profile
Awesome!
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sunflowercritters
True Blue Farmgirl

1102 Posts

Debra
Springfield Maine
USA
1102 Posts

Posted - Apr 18 2010 :  05:54:04 AM  Show Profile
Hi Gabe
I sent out couple of merit badges and haven't seen any replys back. Excited to doing up more badges.
Hope to see something soon. God Bless Debra

Worry ends Where Faith in God begins.
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Kevin
Video/Merit Badge Farm Boy

152 Posts

Kevin
Pullman WA
USA
152 Posts

Posted - Apr 19 2010 :  10:13:47 AM  Show Profile
Hi Debra,

I checked the files and it looks like the last badges I got from you were back in August. After you submitted your badge did a confirmation page come up? If you didn't see one and just got a blank application page then your application didn't go through. It's usually because the captcha code (security code), at the bottom wasn't entered correctly. It can be kinda tricky sometimes, its case sensitive and if there's a character that looks like a capital "O" its actually a zero.

If the code is giving you problems you might want to write up your badge info in a word document then cut and paste onto the application page. That way if it doesn't go through you won't have to re-type all your information. Let me know if you have any other questions.

kevinquinn@maryjanesfarm.org
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TexBetsy
True Blue Farmgirl

314 Posts

Betsy
Princeton TX
USA
314 Posts

Posted - May 17 2010 :  4:51:40 PM  Show Profile
I've been trying to submit an application for a merit badge, but don't get a confirmation page. The page just reverts back to the empty form. Hopefully I haven't submitted the same request three times!

Betsy
Farmgirl #1444
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Kevin
Video/Merit Badge Farm Boy

152 Posts

Kevin
Pullman WA
USA
152 Posts

Posted - May 18 2010 :  09:30:16 AM  Show Profile
Hi Betsy,

Unless you get the confirmation page then the submission didn't go through. I know the captcha code is a huge pain, it is case sensitive but it's usually all in caps anyway. Here's what the confirmation page will look like when your application goes through:



-Kevin

"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects."

-Robert A. Heinlein
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TexBetsy
True Blue Farmgirl

314 Posts

Betsy
Princeton TX
USA
314 Posts

Posted - May 18 2010 :  5:24:49 PM  Show Profile
Thank you Kevin. I'll try it again

Betsy
Farmgirl #1444
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sunflowercritters
True Blue Farmgirl

1102 Posts

Debra
Springfield Maine
USA
1102 Posts

Posted - May 29 2010 :  3:23:24 PM  Show Profile
Hi Gabe,
I sent out two merit badges, but not sure if they got threw. one was pincushion, and button braclets. Keep me posted if you recieved them okay or not I will try again next week.
farmgirl sister Debra

Kind HEARTS are the gardens.
Kind THOUGHTS are the roots.
Kind WORDS are the flowers.
Kind DEEDS are the fruits.
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Kevin
Video/Merit Badge Farm Boy

152 Posts

Kevin
Pullman WA
USA
152 Posts

Posted - May 31 2010 :  09:29:55 AM  Show Profile
Hi Debra,

Looks like the last one I received from you was the Buttoned Up beginner on the 17th. Did you get a confirmation page when you submitted?

-Kevin
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sunflowercritters
True Blue Farmgirl

1102 Posts

Debra
Springfield Maine
USA
1102 Posts

Posted - May 31 2010 :  12:54:17 PM  Show Profile
Hi Karen,
No I didn't, I tried again to send two badges out today. One I think went but the other one didn't say comfirmed.
I will try again tomorrow.
Thanks Deb

Kind HEARTS are the gardens.
Kind THOUGHTS are the roots.
Kind WORDS are the flowers.
Kind DEEDS are the fruits.
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Heather Nicole
True Blue Farmgirl

127 Posts

Heather Nicole
Bolivar Missouri
USA
127 Posts

Posted - Jul 22 2010 :  3:39:08 PM  Show Profile
Hello! I am having a problem with the badge submission as well. I had one go through the other day, then I tried to submit one yesterday, it kept giving me the error which I'm including in the screenshot below. Then I tried this morning and I did get a confirmation page. But when I went to submit a second one it gave me the same error again. It may be on my end, I'm tech savvy but I am not html savvy, I just thought I'd let someone know what it was doing.


I know full well that joy is in the small things....Farmgirl #1473
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Kevin
Video/Merit Badge Farm Boy

152 Posts

Kevin
Pullman WA
USA
152 Posts

Posted - Jul 22 2010 :  4:27:42 PM  Show Profile
Hi Heather,

Looks like we received your Buttoned Up intermediate badge but that's all. We were having some server issues and it was down for a few minutes. Most likely you were just "lucky" enough to submit during that time. Sorry about that, I think our tech guy forgot to leave an offering for the Server Fairies again.

-Kevin

"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects."

-Robert A. Heinlein
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Heather Nicole
True Blue Farmgirl

127 Posts

Heather Nicole
Bolivar Missouri
USA
127 Posts

Posted - Jul 22 2010 :  8:21:27 PM  Show Profile
Oh no problem, it's fine! I may not know anything about servers and such, but I do know how technology can go on the fritz, I'm a photography major! Just thought it might be a problem that hadn't been noticed yet and I like to give others a heads up. Thanks for the help, I'll give my submission another shot. Have a great week Kevin!


I know full well that joy is in the small things....Farmgirl #1473
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Kevin
Video/Merit Badge Farm Boy

152 Posts

Kevin
Pullman WA
USA
152 Posts

Posted - Jul 23 2010 :  09:23:40 AM  Show Profile
You're welcome, and have a nice weekend as well. Also you should check out the Farmgirl Shutterbugs badge:

http://www.maryjanesfarm.org/farmgirl-sisterhood/badges-eo-farmgirl-shutterbugs.asp

"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects."

-Robert A. Heinlein
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