Alee
True Blue Farmgirl
22941 Posts
Alee
Worland
Wy
USA
22941 Posts
Posted - Nov 05 2009 : 1:00:42 PM
So my husband bought me a new laptop in February. Brand new. In 3 months the AC adapter part broke inside the computer. So I got sent off for repairs under warranty. When it came back I could tell it wasn't repaired properly so I called them and they said they would send me another box so they could re-repair that. That never happened. So in October it died again and I sent it off again. I just got it back and they didn't fix it!! It still won't take a charge! ARGH!
So now they are overnighting me a box and it is going back for a third repair. If it breaks again they are giving me a new replacement and either way I get an extra year of warranty. *sigh* I just hope my poor computer stays fixed this time!
I'd check with the BBB. Here's hoping you get the laptop working ASAP. Marly
"It's only when we truly know and understand that we have a limited time on earth- and that we have no way of knowing when our time is up- that we will begin to live each day to the fullest, as if it was the only one we had." Elisabeth Kurler-Ross
Alee
True Blue Farmgirl
22941 Posts
Alee
Worland
Wy
USA
22941 Posts
Posted - Nov 05 2009 : 11:24:25 PM
Well I will get a new computer if the thing breaks again- but on their dollar. They are taking care of it, I just wish it would have held up to normal use better than this!
GRRR! Laptop!
Posted - Nov 05 2009 : 1:00:42 PM
