| T O P I C R E V I E W |
| bohemiangel |
Posted - Dec 16 2008 : 07:33:40 AM
Well we talked awhile back about people that were young and working jobs and not caring at all. I was in Pittsburgh shopping and went into a bookstore. I saw a book by JK Rowling and asked the clerk at the counter what it was about because it was only an advertisement for it. He said I don't know and kept checking my friends merchandise out. I playfully said well you should know, you work here. He was just very blah about it and didn't try to help me ONE BIT. That was annoying. Then I went to the movies on sunday with my bf and I was super excited to see four christmases because I like comedies and the people in it. Well we actually asked the chick working there about the two christmas movies. The other one I have no clue still what it was about. I thought I wanted to see four christmases but just asked to be sure. She handed us the folder with the lil explanation of the movie. So we even talked to her about this. Instead she gave us tickets to the day the earth stood still......totally NOT a comedy but was good. I thought oh she just gave us that they ran out of the other tickets. It's happened before at places. She said 2:45 so we killed time at a nearby shop, only to go back and find out we are 30 min late for FOUR CHRISTMASES.....and she totally gave us the ticket and time to The Day the Earth Stood Still...oy vay. I feel partly responsible but like I said from other experiences they ran out of the right tickets.....so the kid tells us where to go and I ask again because it is the wrong movie. I said well we asked for four christmases well you can go in ok it's 2:30 and the other movie started at 2:10 even with previews we'd miss the beginning which I hear is important. Oh well....seemed noone cared. lol Just had to share that because I always have gone out of my way to help people find things and or straighten things out while working.
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| 20 L A T E S T R E P L I E S (Newest First) |
| bohemiangel |
Posted - Dec 20 2008 : 06:03:36 AM
HAHAH Victoria so true!!!!!!! That's awesome lol I hope you don't hum too loud :-p
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| vermont v |
Posted - Dec 18 2008 : 4:45:43 PM
Probably a fake Chanel bag! LOL . My husband calls folks like this the Tribe of the Odious or TOO for short. If we spot one we hum the wicked witch song from the Wizard of OZ. These people are truly unhappy and try to pull others into their snobby little dramas. |
| bohemiangel |
Posted - Dec 18 2008 : 07:42:10 AM
YES, anna parenting........there is a lack thereof.....when I teach kids I see it. As an educator you're not even allowed to give the manners/skills that they should have from home. It's sad.
Kate what a great story! I think more people need to intervene and put nasty people in their places in a gracious way like the customer did. I was at a shoe store and there was a witch being nasty to the clerks and I semi hushed her and when she left I said to the clerks well that was unnecessary and she obviously is miserable in herself and consoled them. They were surprised. There's NO need to be nasty to someone in the first place. I will put out the uglies to use when people are out of place, but not as the first the person to use them. I think society as a whole are scared to intervene for fear of getting sued, even for emergencies. It's a sad world. Well actually does anyone know if there is a law that protects good samaritans? I thought there was one but I think I might've made it up :-p
I had a lady come in to the small store I work at. We are a small store in a small town. This woman made it known she has MONEY numerous times. She had to buy a gift for a friend's daughter that they own a ranch and the lady goes to visit. I said ok how about this oh no she said, then I said what about jewelry, she said Oh heavens no I leave that up to the mother they are VERY wealthy she replied. I said oh more a tiffanys girl (just trying to lighten the mood up) and said I'm a tiffanys girl but I am not rich just save my money:) Then she picked out numerous shirts and granted she took an hour of my time (which I'm happy to give to anyone and thank goodness noone else was there to need my time) I made lots of suggestions and tried my darndest.....finally she took 5 t shirts.....I went to put them in tissue paper WHAT ARE YOU DOING she exclaimed I said making them pretty. OH no no no no. I said ok will you show me what you would like. She said don't you have a box....no we do not mam, well first you take at LEAST 4 pieces of tissue paper and proceeded to show me what she wanted. Then she couldnt get over no box....we have the nicest bags in town! She finally said oh no no no this won't do. I said oh ok no problem sweetly. I mean you could tell she is SO caught up in what others think and the fear that they wont approve and money running her life it was sad. She said I'm sorry I will come back and buy this shirt (80% of women own and know how to use whips) for my girlfriend, I said oh sure and don't forget the whip (I so did not mean to sound crude just popped out) and she was gone. I WOULD REMEMBER HER IF SHE CAME BACK. She was less than gracious in her attitude and actions. I was never so thankful to not have too much money in my life. I live very well but I do not say I'm rich at all. She had the UGLIEST Chanel purse too! I never knew chanel could be ugly :-p The owner said I should've said this and that. He does not baby customers if they are rude. If they are horrible people he could care less if they give him business. Which I respect.....
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| Annab |
Posted - Dec 18 2008 : 03:14:26 AM
Have to say that even though I didn't totally agree with all of Disney's philosophies and such, the way they train their people to deal with the public is top notch.
But I agree it all boils down to parenting----or lack thereof. Pathetic.
The way kids are these days, it's so sad and disgusting.
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| kissmekate |
Posted - Dec 17 2008 : 9:10:55 PM
I have been on both sides of the retail counter, and I can say without a doubt that the kids in this generation think they are entitled to everything. My son is no exception. Last week he told me I -had- to get up earlier so he had more time in the bathroom after I finish in the morning.
I laughed at him and told him to get his lazy butt out bed earlier himself OR take his shower the night before bed. Guess what? I am not the one rearranging my schedule.
He also expected me to wait outside for him when he gets off work. Now we live a mile and a half away from where he works. Also, they let him off whenever. So in other words he expected me to sit and wait for his boss to decide to let him go home any time between 6:30 and 7:00. I informed him that he can call when he was ready to go.
In the summer he did a lot of walking or riding his bike. LOL
I know, I need to hand over my Mother of the Year award because I am so mean.
I will never forget a wonderful customer my "group" had at chic department store. This happened to clerk name Kerry.
A lady came in with no tags or receipt on an outfit she purchased. She expected us to look up "the numbers" so she could return them. Kerry told her sure, no problem, just give me some time to look them up. In the meantime, kerry pulls out one the enormous 3 ring binders for this brand to look them up.
Well, this nasty woman stood at our counter glaring a hole into Kerry's head tapping her fingers the entire time. Finally she said something nasty and crude to Kerry about having to wait forever. It got so bad, another guest came out of the dressing room and aid something to this nasty woman.
The nasty woman got all huffy puffy and the lady from the dressing room said, "Maam, this clerk has been more the gracious in trying to help you. You had NO information to give her, and all you can do is yell at her. She doesn't make enough money to take your abuse. So, how about I follow you to your work and yell at you and see how you like it?"
I guess nasty woman couldn't grab her outfit and stuff back into her bag fast enough, and high tail her nasty self out of the store.
Kerry then grabbed her defender and gave her the biggest hug, and then proceeded to drag her to each work station to tell us the story. Where in turn we would hug her too and gave her chocolates and mints and told her to come back any time!
I think everyone needs to be more polite, and gracious to each other. No one is kind anymore. Except my daughter. She is the kindest person I know. I hope she never loses that.
Don't miss out on a blessing, just because it isn't packaged the way you expected. ~MaryJo Copeland |
| bohemiangel |
Posted - Dec 17 2008 : 07:53:57 AM
Well that is the thing, Work is work. I may not be working 100% at jobs that I went to college for BUT i have always taken pride and taken it personally because I represent myself. YES that is sooo true FebruaryViolet! We have raised kids that everyones a winner.....hows about show that self esteem comes from failing and plugging along and then accomplishing something. My mum has talked about this for years and I do now that I teach kids part time. OY The retail job I work I make sure that I smile and say hello and greet the customer.......guess how many acknowledge me? Maybe 60%....I get frustrated with that and I have a distinct/piercing voice that I know they can hear me. Not an unpleasant one but it carries. Honestly I'm not for smacking kids around but sometimes the verbal thing does NOT cut it with some kids. There is a lack of respect for others that I see in the kids I teach and I worry about when they become adults. I think I'm turning into my grandmother :-p and seeing the good in the old fashioned and I'm only 26! I just do not agree with how society is going. I know I did not grow up in the fifties but I have this image of how people when they went out they dressed UP and looked nice to put their best foot/appearance forward and how they were polite. ooo that reminds me of an article I read about how the rich used to act super polite and well bred not like some do now (I am lumping them I realize, you get the point) There is a diff with old money and new money but the article spoke of how they would never think to act disgraceful because they had their image and breeding to present at all times.
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| catscharm74 |
Posted - Dec 17 2008 : 06:41:14 AM
My favorite words in life are "I will find out." That is all someone has to say if they don't know. It's just the acknowledgement and a good old college try. : )
Heather
Yee-Haw, I am a cowgirl!!!
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| FebruaryViolet |
Posted - Dec 17 2008 : 06:26:36 AM
We were just talking about this a couple of days ago with my mil, regarding my youngest bil, who's 19. In the last year, he's had 6 jobs, some of which last only 2 weeks. Basically, he can't get up before 11:00 am because he stays out all night...and doesn't want a second shift job, because that cuts into to "social" activities, and he would NEVER work fast food...so, now he's training as a bus boy in a high end restaurant that just opened, but it's "ok" that he will have to work late because most of his friends are working there as well...
I read an article about a year ago that the generation of children that are now graduating highschool and college and entering the work force are the children who were raised that "everyone's a winner" and that "mistakes are alright" and really, that you're not responsible nor accountable for your behavior. If your grades are down, it's because the teacher doesn't care. If you are fired for making mistakes, or not doing a good job, then the EMPLOYER is a jerk, and it's their problem. They didn't deserve you anyway...it's a throwback to the 1980's, when these parents were growing up, and little league teams were ruthless and competitive, there was still spanking at home and in schools and parents still had an upper hand in discipline and weren't trying to be their kids best friend. Basically, when spanking and discipline went out the door, and "time out" and reasoning became the norm, the article seemed to make the connection that these kids don't really understand consequences. I'm not saying that I agree with spanking or disagree with time out (though I was only spanked a couple of times and I think I turned out VERY well)...but, I think that is a good comparison to my bil, and how he's been raised (and almost every other child in his class). What has been described above in your posts, is exactly what that article said to me.
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| Laura Marie |
Posted - Dec 16 2008 : 10:50:30 PM
I'm a store Manager and go through the hiring process a lot with young people, my job attracts more younger people than older. And it's funny, they call me to ask me when they work, and still come in late. It's not that the schedule hasn't been posted all week long and it was there the night before when they work. They think that because they stayed out all night long and didn't get enough sleep they can call out sick. But when they need the hours the expect me to bend over backwords to make hours appear for them. I live in the city and a lot of the city kids live with their parents and they don't get it. I don't understand, I have sacrificed not going home on holidays, skipping gatherings because work was more important. I have gone to gatherings and then got up early the next morning to go to work. I feel that a lot of the younger children are growing up without knowing the true value of the dollar. Thinking that they will get everything they want on barely any work. I'm not perfect but I do know rude employees when I see them.
But on the same level, being a customer service employee I have had several experiences where the customer was having a bad day and I was the outlet of their frustration. I have also experienced a lot of cultural difference. I worked at a place before and every customer I asked how are you they wouldn't even smile or answer my question just order there beverage. The customer had no desire to commnunicate with me. Now after 4 hours of that talk about feeling like a tool.
Ok, I can go on forever. In short I do agree with you and I just feel that sociaty as a whole is changing and unless we can get good morals built into the younger generation I don't know if it is going to get much better!
Laura Marie #369
lauramariedesign.com
"It's not the size of the farm but the size of your heart!" |
| shepherdgirl |
Posted - Dec 16 2008 : 9:26:27 PM
That's a good one Winona. And SOO true!
~~Tracy~~
Life is not measured by the number of breaths we take, but by the moments that take our breath away. ~~ George Carlin |
| goneriding |
Posted - Dec 16 2008 : 7:07:03 PM
When someone has been particularly snotty to me, I have used the "I am profit, you are overhead" statement. But it does kind of take a lot to get me to that point.
Winona ;-)
When you lose, don't lose the lesson!!
http://goneriding.wordpress.com/
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| bohemiangel |
Posted - Dec 16 2008 : 1:19:09 PM
Yes Tracy being nice is what I was meaning cause they def squirm and get uncomfortable.
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| shepherdgirl |
Posted - Dec 16 2008 : 11:05:02 AM
I agree with you on the last part of your post Bridget. I try to be kind and considerate of others myslef. I "pick and choose my battles," as they say. It's only when I feel a person is being PARTICULARLY rude and condescending that I will go that extra step and bring my complaints to someone higher up the ladder -- though I won't HESITATE to do it on someone ELSE'S behalf. Nothing makes me angrier than seeing other people mistreated by those who are being PAID to serve the public! But I DON'T believe in making a scene. I think THAT'S uncalled for as well.
I take great pleasure in being NICE to people who are rude to ME. It's so funny to watch them turn all red and start to squirm!!!! HE! HE! HE! And, after working in the Medical field for so long I HAVE learned to deal well with people who are rude and nasty (regardless of WHO they are) without resorting to being rude and nasty back! "Killing people (or their nasty moods) with KINDNESS is what I do best!
Life is not measured by the number of breaths we take, but by the moments that take our breath away. ~~ George Carlin |
| bohemiangel |
Posted - Dec 16 2008 : 09:27:30 AM
Oh yea I was at the dollar general getting goodies to send over to some guys that are serving making a care packages. I asked the one chick where are the big things of beef jerky (granted I saw them the week before) she said we don't carry them. I went milling around some more and GUESS WHAT I FOUND......bigger packages. She was short and rude and like insinuating I was dumb. Phooey on her. I haven't had the energy to complain to management because I have before esp at a restaurant because I have waited tables and understand both sides. I also work in retail part time and I am ALWAYS nice granted I can trick them into matter of factly explaining things calmly and putting them in their place nicely. I have been complimented by other patrons that saw this. People want a reaction and attention and when you are nice calm and reasoning they get fired up and embarrassed. But these experiences I've had and mentioned are just plain LAZY and CARELESS....
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| simplyflowers |
Posted - Dec 16 2008 : 09:21:20 AM
Most [not all] kids nowadays....they don't understand the fundamentals of being customer oriented at all. They [not all] are not working to support themselves or a family like when my mom was a child. But working for money to blow on things they don't need but want. The apprieciation level kinda drops... It really a maturity thing, you can almost always tell what 'level' those kids are on...
"Opportunity is missed by most people because it is dressed in overalls and looks like work." -- Thomas Edison
Check out my blog!! http://bestcoupleintown.blogspot.com/ |
| shepherdgirl |
Posted - Dec 16 2008 : 09:06:30 AM
My sister will ask a rude employee "Do you like your job? 'Cause you REALLY don't act like you do" That usually gets them all red faced and squirmy. Although, I have to say, my SISTER is on the PATRON side of the rudeness scale. She can get pretty nasty with people.
But, I've worked with her in the past (we are both Medical Assistants by trade), so I know she's never rude when SHE'S the employee-at least not to the Customers! Can't say the same thing with the OTHER staff members-- especially MANAGEMENT!!! YIKES!
Life is not measured by the number of breaths we take, but by the moments that take our breath away. ~~ George Carlin |
| La Patite Ferme |
Posted - Dec 16 2008 : 09:01:21 AM
My personal favorite is when you ask for an item at the store and the young person says "over there" and then points in some vauge direction to the other side of the store. Now I say "its a big store why don't you show me" and make them walk me to the location. They really don't like that. |
| shepherdgirl |
Posted - Dec 16 2008 : 09:01:21 AM
Rudeness is a two way street. I can't tell you HOW many times it's the patrons that instigate a problem, but I've also seen employees just as guilty.
I won't put up with it myself. I will usually ask to speak to either management or the OWNER of a business (from my Doctor's office to the tire shop!), but I don't do it every single time I come across a rude employee. If I've been to the place several times and only encounter it once or twice, well, I think, maybe that person is having a BAD day. We all have those. But if it proves to be a habitual thing-- you can bet I'm callin' on the BIG BOSS!!! After all, a business is ONLY as good as it's emplpoyees. Bad employees are BAD for business and I, a PAYING customer, should not have to PAY for such rudeness!!! ~~~ Tracy
Life is not measured by the number of breaths we take, but by the moments that take our breath away. ~~ George Carlin |
| bohemiangel |
Posted - Dec 16 2008 : 08:01:06 AM
YES sue! TOTALLY......that's what I'm saying. I hate to sound complaining but I just want us to all work together to make it a good and better place! Yeah if he said something other than idk and act like he didn't care AT ALL. Thanks for the fun Christmas card with the reference to Lilly :) hehe I'm still searching for deals OH WAIT I bought a Lilly hot pink down vest on ebay. It is so cheerful in the winter days when colors are drab. The one lady that is uber rich comes into the store and we talk Lilly and she even had me looking for stuff for her. We agreed the pink and bright colors are welcome additions to our drab winter weather :)
**~~Farmgirl Sister #60~~**
"... to thine ownself be true."
http://liggybitsandpieces.blogspot.com/
http://ligonierliving.blogspot.com/
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| palmettogirl |
Posted - Dec 16 2008 : 07:47:29 AM
it gets frustrating......i wish that (maybe on tv even??) there would be some kind of "push" to tell people..."hey, let's start thinking of the world as a TEAM, try a little extra to be a little nicer, a little more helpful if you can: the positive response you get back will be your reward!" and i'll be that even if that bookseller person didn't have a clue about the book, but responded hey, i've been so busy with the holidays i just haven't had the time to read that one, or readabout that book, your reaction would have been very different! anyway, stay cool, christmas is almost here...by the way, any snow up there??! sue |
